Hello, I’m Michelle.
I design thoughtful, human-centered products and systems, blending ux design, research, and technology to improve how people interact with tools and help companies work more effectively.
Work
Improving how outdoor enthusiasts sign up for classes and events — Working with a cross-functional team, we recruited and tested real users to uncover friction in a Northwest outdoor retailer’s registration flow and turn those insights into clearer, simpler experiences.
UX RESEARCH
Bringing order to creative chaos — In a multi-designer studio, we introduced checklist-based workflows and clear file-labeling standards to reduce proofing errors, streamline handoffs, and make collaboration feel effortless.
UX DESIGN, SYSTEMS
Emotion Literacy Advocates — Redesign of a nonprofit website to improve clarity, usability, and engagement.