Hello, I’m Michelle.
I’m a curious designer exploring how people, tools, and systems connect —always learning, always building toward better products and experiences.
Work
UX RESEARCH
Improving how outdoor enthusiasts sign up for classes and events — Working with a cross-functional team, we recruited and tested real users to uncover friction in a Northwest outdoor retailer’s registration flow and turn those insights into clearer, simpler experiences.
UX DESIGN, PROTOTYPING
Mobile Cycling Trip Booking UX Case Study — Designing an interactive prototype of the mobile booking experience for cycling trips in Figma with unique user needs.
HUMAN FACTORS, UX & VISUAL DESIGN
Emotion Literacy Advocates Website — Redesign of a nonprofit website to improve clarity, usability, and engagement.
UX DESIGN, SYSTEMS
Bringing order to creative chaos — In a multi-designer studio, we introduced checklist-based workflows and clear file-labeling standards to reduce proofing errors, streamline handoffs, and make collaboration feel effortless.